FAQ – The Swivel Shop

FAQ

    Do you guys ship to USA ?
    • Yes we do, majority of orders actually ship from within the USA so no customs concerns!
    Is there any sales tax for USA Customers ?
    • No sales tax or our USA Customers
    What are the shipping times ?
    • Due to the volume of orders, we ship UPS Ground once a week, if you require faster shipping please call or email us.
    What is the Refund Policy ?
    • Please make sure you want our product before purchasing, Shipping on these swivels is very expensive and cumbersome because of their weight. If there is a problem with a swivel (which really just doesn't happen) we can gladly send another (after you send the "defective" one back). If you have simply changed your mind we will gladly take it back, LESS shipping charges and 15% restocking.